Reset password
Enter the code from your email and set a new password.
Overview
After you request a password reset, we send a 6-digit code to your email. On the reset-password page you enter that code and your new password (twice to confirm). When you submit, your password is updated and you can sign in with the new one.
How to reset your password
- You should be on the reset-password page (we often send you there after you request a code). If not, open the link from the “Forgot password” flow. Your email may be pre-filled.
- Enter the 6-digit code from the email we sent (one digit per box, or paste the whole code).
- Enter your new password and type it again in Confirm password.
- Click Reset password (or Submit). If the code is valid and the passwords match, you’ll be taken to the sign-in page. You may see a “Password reset successful” message.
- Sign in with your email and your new password.
If the code is wrong or expired, you’ll see an error. Go back to the forgot-password page and request a new code.
Tips
- Passwords must meet our minimum requirements (e.g. at least 8 characters). Use something you’ll remember but that others can’t guess.
- Don’t share the code with anyone. We never ask for it except on this page.
Common questions
Q: It says “Invalid or expired code.”
A: Codes expire after a short time. Go to the forgot-password page, enter your email again, and use the new code we send.
Q: I don’t see the email field.
A: You may have landed here with your email already in the URL or form. If the page says “Missing email,” use the link to go back to forgot password and start again so your email is included.